Terms of Service

1. Acceptance of Terms

By accessing or using tummytuck.co.nz (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Website or services.

These Terms constitute a legally binding agreement between you and Tummy Tuck NZ ("we," "us," or "our").

2. Description of Services

2.1 Referral Service

We provide:

• Information: Educational content about tummy tuck procedures, costs, recovery, and surgeons
• Referrals: Connections to registered plastic surgeons and cosmetic surgery clinics in New Zealand
• Cost Calculators: Estimated pricing tools for planning purposes (estimates only, not guaranteed)
• Consultation Coordination: Assistance in arranging initial consultations with surgeons

2.2 What We Are NOT

• We are NOT medical professionals, doctors, surgeons, or licensed healthcare providers
• We do NOT provide medical advice, diagnosis, or treatment recommendations
• We do NOT perform surgical procedures or operate medical facilities
• We do NOT employ, supervise, or control the surgeons we refer you to
• We are NOT responsible for the quality of care provided by referred surgeons

3. User Responsibilities

3.1 Accurate Information

You agree to:

• Provide accurate, complete, and current information when submitting consultation requests
• Disclose all relevant medical history, conditions, and medications to surgeons
• Update us if your contact information changes
• Not impersonate any person or misrepresent your identity

3.2 Medical Decisions

You acknowledge and agree that:

• All medical decisions are solely between you and your chosen surgeon
• You must conduct your own due diligence on any surgeon before proceeding with treatment
• You are responsible for verifying surgeon qualifications, credentials, and facility accreditation
• You will read and understand all consent forms provided by your surgeon
• You will ask questions and seek second opinions if unsure about any medical recommendation

5. Referral Relationships & Disclosures

5.1 Commercial Relationships

DISCLOSURE: We may receive compensation from surgeons and clinics for referrals, advertising, or lead generation services. This does NOT affect the information we provide to you, but you should be aware that financial relationships exist.

5.2 Surgeon Independence

All surgeons we refer are independent contractors who:

• Set their own fees and treatment protocols
• Maintain their own malpractice insurance
• Are solely responsible for their medical decisions and patient care
• Are not employees, partners, or agents of Tummy Tuck NZ

6. Intellectual Property

All content on this Website (text, images, logos, graphics, videos, software) is owned by Tummy Tuck NZ or licensed to us and protected by New Zealand and international copyright laws.

You may NOT:

• Copy, reproduce, distribute, or republish our content without written permission
• Use our trademarks, logos, or branding without authorization
• Create derivative works based on our Website
• Frame or mirror our Website on another site
• Use automated tools (bots, scrapers) to access or copy our content

7. Prohibited Uses

You agree NOT to use this Website to:

• Violate any New Zealand or international laws or regulations
• Transmit spam, viruses, malware, or malicious code
• Harass, defame, or threaten others
• Impersonate another person or entity
• Collect personal information from other users without consent
• Interfere with Website security features or server operations
• Submit false or fraudulent consultation requests
• Use our service for competitive intelligence or to build a competing service

8. Third-Party Links

Our Website may contain links to third-party websites (surgeon websites, clinic sites, medical organizations). We do NOT endorse, control, or take responsibility for the content, privacy policies, or practices of third-party sites. You access third-party sites at your own risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless Tummy Tuck NZ, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our Website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any medical treatment or surgical procedures you undergo
• Disputes with surgeons or medical providers

10. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including:

• Merchantability or fitness for a particular purpose
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free operation
• Security or virus-free content
• Medical outcomes or results

11. Consumer Guarantees Act (NZ)

Nothing in these Terms is intended to exclude, restrict, or modify rights you may have under the New Zealand Consumer Guarantees Act 1993 or other consumer protection laws that cannot be excluded by agreement. Where those laws apply, our liability is limited to the maximum extent permitted by law.

12. Termination

We reserve the right to:

• Suspend or terminate your access to the Website at any time, with or without cause
• Remove any content you submit that violates these Terms
• Refuse service to anyone for any reason

You may terminate your use of our services at any time by contacting us at info@tummytuck.co.nz to request deletion of your information (subject to legal retention requirements).

13. Governing Law & Disputes

These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting us at info@tummytuck.co.nz. If informal resolution is not possible, disputes may be referred to mediation before pursuing legal action.

14. Changes to Terms

We may update these Terms periodically. Material changes will be notified via email or prominent website notice. The "Last Updated" date indicates the most recent revision. Continued use after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.